Your shopping cart is currently empty.
This suite includes the five core ITIL® 2011 manuals – Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement – plus the Introduction. Buy now for comprehensive guidance to the world’s most widely accepted approach to IT service management.
Now you can order the five core ITIL 2011 publications and the Introduction to the ITIL Service Lifecycle: 2011 Edition in a single set from IT Governance.
Product overview
As the five core titles reflect the lifecycle of services, they will appeal to people involved at any stage of the framework, so everyone will benefit from access to the entire library.
Additionally, the Introduction is included in this package to give those new to the field of service management an overview of ITIL service management framework.
The publications included in this package are:
The 2011 update improved consistency, clarity, accessibility and usability of the core publications.
The new books have improved coverage and descriptions of roles and responsibilities, improved process descriptions, and are fully aligned with AXELOS’s other Global Best Practice methodologies i.e. PRINCE2®, MSP®, etc.
Definitions have also been standardised between the books and have been updated where necessary.
Inconsistencies in content and structure have been removed.
Buy these books together as part of this kit and make a significant cost saving over buying them individually.
Order the ITIL Lifecycle Publication Suite plus Introduction now.
Multiuser access and an online subscription versions of this set of books are also available. You can also purchase the ITIL Lifecycle Publication Suite without the Official Introduction to ITIL.